If you’re not 100% satisfied, we’re not satisfied. It’s that simple. Our #1 priority here
at Caribbeanly is your happiness. Which means we stand by our product 100%,
no matter what, no questions asked, no ifs, no ands, no buts.

If you have a problem, we will solve it. Refund it. Send you a new item.
Whatever it takes. We’re here for you.

Please contact our support team by email: support@caribbeanly.com

Please contact our support team within 2 weeks after the product is received
by email: support@caribbeanly.com

We do not accept returns on printed merchandise unless it is due to a manufacturing defect.

Once you speak to our representative about your return or exchange, you’ll receive a pre-paid
return label by email within a day. Simply print out the label, attach it to a bag with the items
you’re returning along with your packing slip (if you still have it), and send it back to us. We should
receive it within 5-7 business days. If you’re returning these items, you’ll see the refund processed 3-7
business days after we receive them.